Friday, May 22, 2020

Triassic-Jurassic Mass Extinction

Over the entire 4.6 billion year history of the Earth, there have been five major mass extinction events. These catastrophic events completely wiped out large percentages of all of the life around at the time of the mass extinction event. These mass extinction events shaped how the living things that did survive evolve and new species appear. Some scientists also believe we are currently in the middle of the sixth mass extinction event that could last for a million years or more. The Fourth Major Extinction The fourth major mass extinction event happened around 200 million years ago at the end of the Triassic Period of the Mesozoic Era to usher in the Jurassic Period. This mass extinction event was actually a combination of smaller mass extinction periods that happened over the final 18 million years or so of the Triassic Period. Over the course of this extinction event, it is estimated more than half of the known living species at the time completely died out. This allowed dinosaurs to thrive and take over some of the niches left open due to the extinction of species that had previously held those types of roles in the ecosystem. What Ended the Triassic Period? There are several different hypotheses on what caused this particular mass extinction at the end of the Triassic Period. Since the third major mass extinction actually is thought to have occurred in several small waves of extinctions, it is entirely possible that all of these hypotheses, along with others that may not be as popular or thought of as of yet, could have caused the overall mass extinction event. There is evidence for all of the causes proposed. Volcanic Activity:Â  One possible explanation for this catastrophic mass extinction event is unusually high levels of volcanic activity. It is known that large numbers of flood basalts around the Central America region occurred around the time of the Triassic-Jurassic mass extinction event. These enormous volcano eruptions are thought to have expelled huge amounts of greenhouse gases like sulfur dioxide or carbon dioxide that would quickly and devastatingly increase the global climate. Other scientists believe it would have aerosols expelled from these volcanic eruptions that would actually do the opposite of the greenhouse gases and end up cooling the climate significantly. Climate Change:Â  Other scientists believe it was more of a gradual climate change issue that spanned the majority of the 18 million year time span attributed to the end of the Triassic mass extinction. This would have led to changing sea levels and even possibly a change in the acidity within the oceans that would have affected species living there. Meteor Impact: A less likely cause of the Triassic-Jurassic mass extinction event may be attributed to asteroid or meteor impact, much like what is thought to have caused the Cretaceous-Tertiary mass extinction (also known as the K-T Mass Extinction) when the dinosaurs all went extinct. However, this is not a very likely reason for the third mass extinction event because there has been no crater found that would indicate it could create devastation of this magnitude. There was a meteor strike that dates to about this time period, but it was rather small and is not thought to have been able to cause a mass extinction event that is thought to have wiped out more than half of all living species on both land and in the oceans. However, the asteroid impact may have very well caused a local mass extinction that is now attributed to the overall major mass extinction that ended the Triassic Period and ushered in the beginning of the Jurassic Period.

Monday, May 18, 2020

Cultural Competency in Nursing Care - 1697 Words

Cultural Competency in Nursing Care Dorcas Jacobs Grand Canyon University: NRS 429V Family Centered Health Promotion September 29, 2013 Cultural Competency in Nursing Care As the United States becomes more and more culturally diverse one cannot help but be exposed to various cultures and worldviews. America has long been called the melting pot, and that term has never been truer than it is today. According to Green and Reinckens (2013) the U.S. Census Bureau estimates that by the year 2041 the U.S. population will be a majority minority. In other words, less than half of the population will be non-Hispanic, single race Caucasian. This growing diversity makes cultural competence in healthcare a necessary requirement for effective†¦show more content†¦We will consider three families of differing cultural heritage, and explore how each of these cultures influences perceptions of health care. The first family interviewed consists of a husband, wife, and two elementary aged daughters who came to the U.S. from Nigeria five years ago. The marriage was arranged between the husband’s father and siblings and the wife’s parents. Because of the great sense of community in this culture, the residents of the couple’s two villages also had to agree to the marriage. It was clear to this author that family and community relationships are highly valued in this family, and great emphasis is placed on valuing the opinions of, and deferring to elders. In Nigeria, health maintenance or protection is not highly considered, yet the residents of the villages generally have excellent health with very few incidents of the chronic diseases we face in the U.S. The reason for this relates to the physical activity involved in daily life, such as walking great distances, and manual labor working in the fields. Another reason for the health of the community is the diet they eat . Each family grows fresh vegetables and fruits. Beans are a primary source of protein, and meat is a special treat that is consumed only a few times per year. Processed or sugary foods are not a part of the diet. As a matter of fact the wife mentioned that soda pop isShow MoreRelatedEnd Of Life Care -nursing Cultural Competency1783 Words   |  8 Pages End of Life Care -Nursing Cultural Competency Mary C. Morrissey Denver School of Nursing â€Æ' Abstract The abstract title should appear in uppercase and lowercase letters, centered at the top of the page. The abstract is left justified as the rest of the paper. An abstract is a brief, comprehensive summary of the contents of the article, accurate, nonevaluative, coherent and readable, and concise. An abstract is only 150 to 250 words in length. â€Æ' Title of the Paper in Twelve Words or Less AmericaRead MoreReview For Enhancing Cultural Competency1559 Words   |  7 PagesOF REVIEW FOR ENHANCING CULTURAL COMPETENCY IN NEW NURSING GRADUATES Cultural competency is an indispensable in nursing practice so that nurses can deliver optimal care for patients from diverse cultural backgrounds. Therefore, insufficient knowledge and skills of cultural competency have continued to increase racial and ethnic inequalities in health care service for minority groups (Dunagan et al. 2013; Long, 2012). As nurses interact with clients they provide nursing care, education and advocacyRead MoreCultural Competency For A Nursing1619 Words   |  7 PagesCultural competency is extremely indispensable in nursing practice so that nurses can provide optimal care for patients from diverse cultural backgrounds. Therefore, insufficient knowledge and skills of cultural competency has continued to increase racial and ethnic inequalities in healthcare services especially for minority groups (Dunagan et al. 2013; Long, 2012). As Nurses interact with clients they provide care, education and advocacy at any point in need. Cultural awareness provides the basesRead MoreHolistic Nursing Essay1535 Words   |  7 PagesHolistic assessments in nursing provide a unique quality of care to the individual patient. Holism in the provision of care includes assessments obtaining data about the physiological, psychological, sociological, spiritual, developmental, cultural and environmental aspects. It is imperative that the nurse conducting these assessments adopts methods in the nursing process that reflects the standards outlined in Australian Nursing and Midwifery Council National Competency Standards for the RegisteredRead MoreEssay on Cultural Competence and Intercultural Communication1673 Words   |  7 Pagesintercultural communication. The transaction process of listening and responding to people from different cultural backgrounds can be challenging. The greater the difference in culture between two people, the greater the potential of misunderstanding and mistrust. Misunderstanding and miscommunication occur between people from dif ferent cultures because of different coding rules and cultural norms, which play a major role in shaping the patterns of interaction (Jandt, 2012). When oneRead MoreMy Identity As A New Zealand Nurse Essay1551 Words   |  7 PagesZealand Nurse Today’s New Zealand society is commonly described as bi-cultural or multi-cultural according to the Treaty of Waitangi-based social structure and immigrants from all over the world. The increasing mobility and diversity of society have proposed the holistic and culturally competent caring concept for professional nurses (Ryan, Carlton Ali, 2000). Meanwhile, based on my ethno-cultural identity, my philosophy of nursing would be defined as that caring individuals within holistic and transculturalRead MoreCultural Competency in Nursing944 Words   |  4 PagesRunning head: Cultural competency Cultural Competency in Nursing Practice Diana Oestreich The College of St. Scholastica Culturally Competent Care The nursing profession continues to walk towards excellence in cultural competent delivery of current healthcare needs. In the pursuit of excellence and the love of learning, there are always improvements to be made. Continuing education requirements areRead MoreFunction Of The Australian Nursing And Midwifery Council1382 Words   |  6 Pagesaptitude to be able to function efficiently. In the field of nursing, considered as a caring profession, it is but imperative that the person practicing it should be equipped with the right knowledge, right skills and right attitude to be able to deliver safe and quality care to his or her clientele. In today’s society, competent performance is highly anticipated, especially among health care professionals. In nursing, O’Shea defined competency as â€Å"the knowledge, skills, ability and behaviours that aRead MoreNursing Theory : Transcultural Nursing Theories1168 Words   |  5 Pages Nursing Theory: Transcultural Nursing Theory Raymonde Alphonse Miami Dade College Nursing Theory: Transcultural Nursing Theory General Perspective to the Nurse, the Patient, the Environment, Health, Illness, and Wellness Transcultural nursing theory by Madeleine Leininger has general perspectives to the nurse, patient, environment, health, illness, and wellness. According to the caregivers, transcultural nursing theory by Madeleine Leininger is one of the most effective philosophies onRead MoreAmerican Nurses Association : The Protection, Promotion, And Optimization Of Health And Abilities, Prevention Of Illness907 Words   |  4 PagesAmerican Nurses Association nursing can be defined as â€Å"the protection, promotion, and optimization of health and abilities, prevention of illness†. (American Nurses Association 2016) Nursing is a career where a person, should have compassion, a caring heart, and be devoted to their client care. Sometime person goes into the nursing field for the money, job stability, and because a person s family member wants them to go into the nursing field. I feel like the future of nursing have yet to be determined

Thursday, May 7, 2020

Analysis Of The Movie The Picture - 1136 Words

Chapter One â€Å"The Picture† Damien awoke to the sound of marching Kill Droids in the street. His head ached and his eyes were heavy from the all-nighter he pulled. It was morning. Sitting up from his mattress on the floor, he could see the light from his window outlining the corners and details of his room. The dusty brown walls. Their were cracks and parts of the wall paper were tearing off. The tan carpet floor and dark stains here and their. He could also see how messy his room was, which was strange because he’s usually quiet tidy. Magazines, notes, and blue prints scattered across the floor. He could also see the cans of Citrus Acid energy drink around the recycling bin. It was getting full. He motivated himself to get up and began†¦show more content†¦His room was even messier than his. Cody’s room smelled of musk. Damien maneuvered his way around all the trash around his floor and stood between Cody and the window. â€Å"Cooodyyy, he whispered, I’m gonna opened the window.† â€Å"Noooo.† Cody responded. â€Å"I’m gonna do it.† â€Å"Noooooo.† â€Å"Openin the window.† â€Å"Nooo-AHHH!† The room became bright as the window gleamed off the trash and whatever else was on the small floor. â€Å"It’s trash day, hurry up and pick up anything that could be recyclable.† â€Å"I’ll get it later.† â€Å"Get it now, we need to hurry up before the fallout gets full. Just leave it outside your door, I’ll get it when I come back.† â€Å"Okay.† â€Å"Get dressed if you want to come with me.† â€Å"Fine, just get out of my room.† Cody was normally a very nice and energetic, except for in the mourning. Cody and Damien looked very similar aside from their height and skin. They both had dirt brown hair and similar facial features. Damien had darker tan skin, brown eyes, and neck length messy hair. Cody had paler skin, blue eyes, and short hair. Damien went back into the tight hallway. He took a deep breath, thankful to get away from that smell. He went into his cousin Angie’s door. Angie was an adult woman so he didn’t want to go into her room. He knocked on the door. It opened to find his happy and energetic cousin. Angie had always been a morning person. Angie had pale skin, blonde messy hair, and brown eyes. She was very tall and slim. She greeted him with her deep

Wednesday, May 6, 2020

The Importance of Renewable Energy Sources - 1159 Words

1. Introduction Currently the renewable energy issue is intensely acknowledged, both by the specialists and general public. There has been published a huge amount of literature in the field of renewable energy sources, which has increased in the last years in absolute and relative terms [1]. Nevertheless, the debate regarding the support instruments and schemes for the development of renewable energy projects is far from being over, since more and more companies and public authorities are involved. This study examines the public policies to support the development of renewable energy in Romania, with the aim to disclose their objectives, regulations, measures, results and changes made in recent years. Therefore, this study examines firstly the support schemes for the development of renewable energy in the European Union, underlining the arguments to support the renewable energy, as well as the main barriers for its development. Secondly, this study analyses the renewable energy sector in Romania in terms of theoretical and economic potential, production and consumption of renewable energy, and legislation related to the renewable energy. Thirdly, this study discloses the main issues of the public renewable energy policy in Romania, starting with an overview of the tradable green certificates system, and revealing the changes of the Romanian support scheme and the possible effects of the policy changes. The research was conducted using evidence provided by articles (such asShow MoreRelatedThe Effects Of Drilling On Offshore Drilling1667 Words   |  7 Pagesoffshore drilling must be more strictly regulated, and a shift towards clean, renewable energy must be made. In light of this disaster this is a controversial claim due to the United States current reliance on offshore drilling and the scandalously close relationship between oil companies and the agency that regulates them. Although Americans benefit from offshore drilling with cheaper oil prices and affordable energy, and companies benefit from loose regulations with high profitability, ecosystemsRead MoreThe Global Trend Of The European Union1260 Words   |  6 Pagesscarce resources energy efficiency and renewable energy become increasingly important. It is also well-known that the climate-change as a result of high CO2-emissions, among others, can only be stopped or at least slowed down by reducing these emissions. The gene ral global trend therefore should move towards an increasing use of renewable energies while gradually stopping dependence on non-renewable energies, such as coal or oil. Despite trade-offs in terms of a possible rise in energy prices and impactsRead MoreRenewable Energy : The Beneficial Option For The Future !1227 Words   |  5 PagesRenewable energy; the beneficial option for the future! The threat of global warming is influencing people to become â€Å"greener,† turning to renewable energy options which are often referred to as alternative energy. Renewable energy refers to energy that does not come from burning of fossil fuels or pollutant infused methods to provide energy. It is the harnessing of natural resources that are constantly renewable such as sunlight for solar panels and wind for wind turbines, just to name two (LambRead MoreAlternative Sources of Renewable Energy Essay1629 Words   |  7 Pagesthe need for energy is growing as well. We are accustomed to using fossil fuels as our central source of energy for everyday uses. Fossil fuels are a natural matter that is found in the ground of the Earth formed in a previous time period millions of years ago that are nonrenewable and are used for energy today. Fossil fuels have to be burned in order to produce energy. When nonrenewable resources have been used, they cannot restock themselves or ever be used again. Renewable energy is a supplyRead MoreWith The Rapid Growth Of World Population, The Limited1114 Words   |  5 Pagesnon-renewable energy demand is increasing, especially in the developing countries. This situation causes the risk of depletion of cheap fossil energy sources, as well as environmental pollution and climate change. Therefore, the researchers worldwide have been tried continually to find solutions for the diversification of energy sources, reduce harmful emissions and emissions of greenhouse into the environment, and the renewable energy have been the centre of attention. The renewable energy is thatRead MoreThe Energy, Clean Renewable Energy902 Words   |  4 Pagesbe right within humanities grasp? The answer is energy, clean renewable energy. With the increasing advances in modern society, as does the requirement of more energy becomes necessary. Currently humanity are facing a dilemma where humans are burning threw nonrenewable resources such as fos sil fuels, coal, natural gas, and oil faster than they can be replenished from a set stock. Civilization also faces problems stemming from harmful energy sources such as nuclear, and fossil fuels, etc. were harmfulRead MoreRenewable Energy Is The Best Alternative For Fossil Fuel Essay1698 Words   |  7 Pagesfor the greenhouse gases and they are exhaustible as well. Renewable energy is the best alternative for fossil fuel because of the minimum pollution impact, endless characteristic, there are too many type of renewable energy technologies which will be used in different places with different climate, it is depends on technical characteristics, resources availability, economic factors This article is trying to compare two type of renewable technologies; hydro systems with solar systems in one middleRead MoreGenerating Electricity1712 Words   |  7 Pagescharge. It is the most routinely and widely used energy. It is an energy carrier and a secondary source as we get electricity from the conversion of primary sources such as coal, gas, and solar energy. These primary sources are either renewable or non-renewable sources but electricity itself, is neither. The most common way to generate electricity is using fossil fuels such as coal, oil and natural gas. They are known as fuels because they release energy when they are burned and fossil fuels becauseRead MoreUsing Renewable Energy Essays1622 Words   |  7 Pagesneed for more energy increases as well. We are accustomed to using fossil fuels as our central source of energy for everyday exploiting. Fossil fuels are a natural matter that is found in the ground of the Earth that is formed in a previous time period millions of years ago and are nonrenewable. Fossil fuels are burned i n order to fabricate energy. When nonrenewable resources have been used, they cannot restock themselves or be used again. Renewable energy is a supply of energy that can be usedRead MoreRussian Gas As A Foreign Policy Weapon1362 Words   |  6 PagesWith 53% of the European Union’s energy being imported in 2013, it is not a surprise that the European Union is continuously seeking alternative energy methods to help gain energy independence. If not complete independence, they hope to lower their reliance on Russia who to frequently uses its energy dominance as a foreign policy weapon. Russian and Ukrainian disputes in 2006, 2009, and 2014 have led to critical gas shortages across the European Union and a public opinion that Russian natural gas

Marriage Is Private Affair Free Essays

Marriage is private affair 1. Nnaemeka sees the marriage as an affair as her wife does not belong to his husband’s race and some of her actions contradicts with their race religion and his father will surely disapprove the marriage. Nene believed the marriage was not an affair as she believe marriage is a happy thing and parents will be happy about their child’s marriage. We will write a custom essay sample on Marriage Is Private Affair or any similar topic only for you Order Now 2. Religion is everything during the time the story happens. It’s not only a belief, it represents good and evil of a person’s character : if a person follow the religion, he’s a good man. People become superstitious in religion and their free wills were robbed from them. 3. The tribesmen allowed only marriage within their tribesmen because they thought their tribes were strong and allowing other tribes to marry their tribesmen will make their bloodline impure and thus imperfect. One trumps the other means believing one better than all the others. In here, the tribes believed their bloodline was the strongest and therefore forbid other tribes to mix into their bloodline. Marriage is private affair 1. Nnaemeka sees the marriage as an affair as her wife does not belong to his husband’s race and some of her actions contradicts with their race religion and his father will surely disapprove the marriage. Nene believed the marriage was not an affair as she believe marriage is a happy thing and parents will be happy about their child’s marriage. 2. Religion is everything during the time the story happens. It’s not only a belief, it represents good and evil of a person’s character : if a person follow the religion, he’s a good man. People become superstitious in religion and their free wills were robbed from them. 3. The tribesmen allowed only marriage within their tribesmen because they thought their tribes were strong and allowing other tribes to marry their tribesmen will make their bloodline impure and thus imperfect. One trumps the other means believing one better than all the others. In here, the tribes believed their bloodline was the strongest and therefore forbid other tribes to mix into their bloodline. How to cite Marriage Is Private Affair, Papers

T Shirt Printing Feasibility Study free essay sample

This helps in eliminating not only internal competition but also ensuring that economies of scale is achieved. As the above structure was first evolved at Amul in Gujarat and thereafter replicated all over the country under the Operation Flood Programme, it is known as the ‘Amul Model’ or ‘Anand Pattern’ of Dairy Cooperatives. Responsible for Marketing of Milk amp; Milk Products Responsible for Procurement amp; Processing of Milk Responsible for Collection of Milk Responsible for Milk Production. State Marketing Federation GCMMF District Milk Processing Unions 16 Village Co-operative Societies 16,117 Milk Producers [All milk producers in a village] 3. 18 Million State Marketing Federation GCMMF District Milk Processing Unions 16 Village Co-operative Societies 16,117 Milk Producers [All milk producers in a village] 3. 18 Million Village Dairy Cooperative Society (VDCS) The milk producers of a village, having surplus milk after own consumption, come together and form a Village Dairy Cooperative Society (VDCS). The Village Dairy Cooperative is the primary society under the three-tier structure. It has membership of milk producers of the village and is governed by an elected Management Committee consisting of 9 to 12 elected representatives of the milk producers based on the principle of one member, one vote. The village society further appoints a Secretary (a paid employee and member secretary of the Management Committee) for management of the day-to-day functions. It also employs various people for assisting the Secretary in accomplishing his / her daily duties. The main functions of the VDCS are as follows: * Collection of surplus milk from the milk producers of the village amp; payment based on quality amp; quantity * Providing support services to the members like Veterinary First Aid, Artificial Insemination services, cattle-feed sales, mineral mixture sales, fodder amp; fodder seed sales, conducting training on Animal Husbandry amp; Dairying, etc * Selling liquid milk for local consumers of the village * Supplying milk to the District Milk Union Thus, the VDCS in an independent entity managed locally by the milk producers and assisted by the District Milk Union. District Cooperative Milk Producers’ Union (Milk Union) The Village Societies of a District (ranging from 75 to 1653 per Milk Union in Gujarat) having surplus milk after local sales come together and form a District Milk Union. The Milk Union is the second tier under the three-tier structure. It has membership of Village Dairy Societies of the District and is governed by a Board of Directors consisting of 9 to 18 elected representatives of the Village Societies. The Milk Union further appoints a professional Managing Director (paid employee and member secretary of the Board) for management of the day-to-day functions. It also employs various people for assisting the Managing Director in accomplishing his / her daily duties. The main functions of the Milk Union are as follows: * Procurement of milk from the Village Dairy Societies of the District * Arranging transportation of raw milk from the VDCS to the Milk Union * Providing input services to the producers like Veterinary Care, Artificial Insemination services, cattle-feed sales, mineral mixture sales, fodder amp; fodder seed sales, etc * Conducting training on Cooperative Development, Animal Husbandry amp; Dairying for milk producers and conducting specialised skill development amp; Leadership Development training for VDCS staff amp; Management Committee members * Providing management support to the VDCS along with regular supervision of its activities State Cooperative Milk Federation (Federation) The Milk Unions of a State are federated into a State Cooperative Milk Federation. The Federation is the apex tier under the three-tier structure. It has membership of all the cooperative Milk Unions of the State and is governed by a Board of Directors consisting of one elected representative of each Milk Union. The State Federation further appoints a Managing Director (paid employee and member secretary of the Board) for management of the day-to-day functions. It also employs various people for assisting the Managing Director in accomplishing his daily duties. The main functions of the Federation are as follows: * Marketing of milk amp; milk products processed / manufactured by Milk Unions * Establish distribution network for marketing of milk amp; milk products * Arranging transportation of milk amp; milk products from the Milk Unions to the market * Creating amp; maintaining a brand for marketing of milk amp; milk products (brand building) * Providing support services to the Milk Unions amp; members like Technical Inputs, management support amp; advisory services * Pooling surplus milk from the Milk Unions and supplying it to deficit Milk Unions Amul’s Supply Chain Model Suppliers A majority of the suppliers are small or marginal farmers who are often illiterate, poor, and with liquidity problems as they lack direct access to financial institutions. Again, traditional market mechanisms are not adequate to assure sustenance and growth of these suppliers. Logistics Milk and other dairy products are highly perishable. Significant logistics problems arise both in collection of the milk from farm and the distribution of varieties of milk products to retailers and customers. Milk and milk products are affected by temperature variation, humidity, other environmental conditions and transportation time. Therefore, it is extremely important that transportation time, handling, storage and other requirements are well planned in order to maintain the product characteristics till they reach to the customers. Customer service management requires logistic management flexibility at supply, production and distribution levels. In co-operative dairy environment, increasing levels of product variety and customization and the ability to respond to customer orders in a timely fashion can provide a critical competitive advantage. Co-operative dairies are indicating that responsiveness and flexibility are the keys to responding to markets, which are rapidly changing and require a range of products and services for customers. Most of co-operative dairies operating in India have contractual relationships with third party logistics service providers (3PLSPs). The outsourcing decision is influenced by firm’s (co-operative dairies’) perception of 3PLSP’s abilities, the way in which 3PLSP’s job functions are defined and their capabilities are perceived, based on the firm’s (co-operative dairies’) underlying reasons for outsourcing. The nature of the outsourcing contract and firm’s perception of 3PLSP’s role is largely driven by the underlying factors which influence the original decision to outsource. Organization Structure of GCMMF GCMMF was a lean organization, which their executives believed led to a cost advantage. At its headquarters in the town of Anand, three General Managers and two assistant General Managers assisted the Managing Director (or the Chief Executive). The three General Managers looked after the functions of Marketing, Human Resource Development (HRD) and Quality Assurance. The General Manager (Marketing) was in charge of the whole marketing operation of the dairy products, liquid milk and ice cream. This General Manager was assisted by one Assistant General Manager (Marketing, Dairy Products) and Managers (Commercial), (Exports) and (Liquid Milk). The General Manager (HRD) also looked after edible oils, administration, legal matters and new opportunities. The whole country was divided into five zones, each headed by a Zonal Manager responsible for the sales of all the products under his zone. They reported to the Chief Executive (Managing Director), but functionally each reported also to the various Assistant General Managers/General Managers at the headquarters. Under the zonal managers were the branch managers. Generally there were three product managers in each branch reporting to the branch manager: one each for the edible oil, dairy products and ice cream. They were assisted by sales officers and field salespersons. There were 48 sales offices spread over the country (of which only two were in Gujarat). The entire country had been represented in this structure. GCMMF had one overseas office, at Dubai. Quality Policy GCMMF’s TQM activities undertaken include: †¢ Small Group Activities (SGA) †¢ Kaizen recording †¢ Other related TQM activities co-ordinate through HRD Department Annual management activities undertaken include: †¢ NPD Launch Plan †¢ Annual Trade Scheme/BTL/POP Calendar Annual Advertising Plan †¢ Annual Marketing Plan †¢ Fixing Annual Sales Targets †¢ Hoshin Kanri Preparation every six months Note on Hoshin Kanri: Hoshin Kanri provides an opportunity to continually improve performance by disseminating and deploying the vision, direction, targets, and plans of corporate management to top management and to all employees so that people at all job levels can continually act on the p lans, and evaluate, study, and provide feedback results as a part of a continual improvement process. The intention is that, in companies using Hoshin Kanri, everybody is aware of theirs and managements Critical Success Factors (CSF’s) and Key Performance Indicators (KPI’s), departments do not compete against each other, projects run to successful conclusions, and business is seen as a set of coordinated processes. GCMMF and Its Programme for Management of Change The Government of India liberalized its dairy sector in 1991, making it possible for private players to enter this industry (it was hitherto reserved for the co-operative sector). Based on this stimulus, GCMMF looked at all its operations, strengths and weaknesses as well as opportunities available, and came to the conclusion that it had to become more customer centred (rather than merely being farmer or supplier centred, as was the case hitherto). This required paying close attention to the customer needs and quality. GCMMF realized that it was not enough that GCMMF itself was wedded to these ideas; the entire supply chain had to conform. Hence it launched a â€Å"Total Quality Management† or TQM to ensure the high quality of the products from the starting point (the village farmer who supplied milk) right through the value chain until it reached the consumer. This meant the need for the involvement of farmers, transporters, factory personnel, wholesalers and retailers, each of whom had a role to play. For example, if the retailer did not take care with his refrigeration, the product could deteriorate, leading to a bad name for GCMMF and for its brand Amul. What began as a TQM movement gradually became a movement for management of change in the entire value chain. GCMMF’s Management of Change (MOC) initiative was launched in six areas: cleanliness of the dairy co-operative societies, planning and budgeting of the dairy cooperative society, artificial insemination service, quality testing and milk measurement by the dairy co-operatives, animal feeding and management practices and self leadership development. The distribution network Amul products are available in over 500,000 retail outlets across India through its network of over 3,500 distributors. There are 47 depots with dry and cold warehouses to buffer inventory of the entire range of products. GCMMF transacts on an advance demand draft basis from its wholesale dealers instead of the cheque system adopted by other major FMCG companies. This practice is consistent with GCMMFs philosophy of maintaining cash transactions throughout the supply chain and it also minimizes dumping. Wholesale dealers carry inventory that is just adequate to take care of the transit time from the branch warehouse to their premises. This just-in-time inventory strategy improves dealers return on investment (ROI). All GCMMF branches engage in route scheduling and have dedicated vehicle operations. IT at Amul Notwithstanding the traditional nature of its business, the management decided to adopt â€Å"Information technology integration† as a strategic thrust in 1995. The objective was to create new efficiencies in all aspects of the business, to enhance competitiveness, and to extend the market reach. Since that time, all of 650 staff has received computer and e-commerce training. Ecompetencies have been established at the supply and distribution ends of Amul’s business value chain. The GCMMF – Amul has taken the initiative of installing the AMCUS – Automatic Milk Collection Unit Systems at village societies to enhance the transparency of transaction between the farmer and the Co-Operative Society. These systems not only ensured the transparency but also gave Co-Operative societies a unique advantage by reducing the processing time to 10 percent of what it used to be prior to this. GCMMF indeed got the entire supplier nformation through the systems integration. The information related to members, fat content, volume of the milk procured and the amount payable to the member are accessible to the Co-Operative Society in the form of a database. There are 10755 village co-operatives in Gujarat that are now able to collect 6. 1 million litres of milk from 2 million members. Thanks to the use of IT, both transparency and trust have been enhanced . The success of AMCUS prompted the GCMMF to aggressively go on using Information Technology to capture the end-to-end data. GCMMF planned to cover all aspects of the value chain. These plans supports integration of the value chain activities destined towards the â€Å"Better Management Practices†. These efforts of GCMMF triggered the changes in the Villages; farmers kept themselves open for the changes. One of the Co-Operative unions â€Å"Banas dairy† started with educating the rural about the cattle, cleanliness and so on because of the systems that are already in place at AMCUS. The Dairy Information and Services Kiosk (DISK) is another initiative that is started with the help of IIM(A) by GCMMFL. There are many more in the pipeline of GCMMFL IT Initiatives. Various things like Enterprise wide Integrated Application Systems (EIAS) to integrate the Distribution side of the Supply chain, DISK – to upgrade the application at the Milk Collection Centers and to connect them to the Internet to access a specialized dairy portal with content delivered in the local language have already started giving the fruits to the rural poor, which has persuaded the rural folks to actively participate in IT Revolution of the dairy industry. Changes at Amul due to its IT revolution The time that is being taken to collect the milk in a society ranges from 5 to 6 hrs averaging at about 5 minutes per member after installing AMCUS. There is a comparative reduction of more than 75% of time that’s spent on each deal. Each farmer is getting paid for his milk deposited in society’s counter in another counter immediately on a real time basis. Now villagers were able to send their emails from AMCUS to anywhere in the world and DISK is expected to arrive at the village cooperatives this year enabling the villagers to learn from the net and connecting with enterprise systems of GCMMF. The DISK project conceptualized by IIM–A will have the interconnectivity to a dairy portal at a district levels, that serves the information for village cooperative society members. The application software provide to cooperatives will include: * Data analysis and decision support to help rural milk collection society in improving its performance * Data analysis to improve productivity the yield from cattle * Farmers with facilities to place orders for goods and service offered by different agencies in the dairying sector and collaborates on subjects of interest The services to be offered at this center are: * Information service related to dairying * Access to multimedia database on innovations captured by SRISHTI (NGO working IIMA) from all the villages over Gujarat * Communication facilities such as e-mail, fax, net phone * Banking centers for payment for the farmers by using the milk cards which are already in place The basic requirements of DISK are already met by the village cooperatives. There might be an upgrade required for the software and hardware in place and an Internet connection would be required. For the portal at the unions, a small server and a leased line would be needed. The union portal can be implemented at a central location at one of the NDDB servers. Projects such as decision support systems and e-experience of Amul data mining packages are in pipeline of GCMMF action plan. IT Implementation Milk is collected at the co-operative milk collection centers located within 5-10 km of the villages supplying the milk. The number of farmers selling milk to these centers varies from 100 to 1000. The daily milk collection varies from 1000 to 10,000 litres. Each farmers is given plastic identity card. At the counter he drops the card into a box that reads it electronically and transmits the identification number to the PC. The milk is emptied into a steel can kept over the weighing scale. Instantly the weight of the milk is displayed to the farmer and communicated to a PC. The can is connected by tube to a big can, which transports milk to the dairy. One operator is required to fill the can. Another operator sitting next to the can takes a 5-ml, sample of milk and holds it up to a tube of an Electronic Milk-tester (a fat testing machine, which is a local adaptation of an expensive and sophisticated tester made by M/S. ASN Foss Electric, Denmark). The fat content is displayed to the farmer and communicated to the PC, which calculates the amount to be paid to the farmer based on the fat content of the milk. The total value of the milk is printed on a pay slip and given to the farmer who collects the payment from the adjoining window. The payment is automatically rounded to the nearest rupee and the balance due to the farmer is stored so it can be added to the farmer’s payout for the next day. In many centers the above transaction takes only 20 seconds. The system costs around $2000 and is currently being supplied by at least two private companies. There are 70,000 village societies in India, of which 2500 have been computerized. The farmers benefit as payment is now based on a quick and accurate measurement of fat content and weight and is not subject to the individual methods. Traditional methods require hours to calculate the fat content, as the measurement process (the conventional Gerber method requires laboratory equipment and corrosive chemicals) is cumbersome, and payment to farmers is made every ten days due to the time required by the collection centers to calculate the amount due. The IT system enables prompt, accurate, and immediate payment. The queues at the centers are short despite the number of people selling their milk being quite large. As 2500 centers receive milk from 400,000 farmers daily, the ten-minute savings comes to 180,000 man-days per month. The system also reduces the requirement of employees and makes the accounting a real time based one. The profit is calculated on the basis of data received from the dairy regarding the payment made by the dairy to the society for the previous day’s collection. The software can incorporate the revenue from daily milk sales to the local villagers and expenditure ncurred by the society. Since the accounts are kept accurate and up-to-date there is less likelihood of reducing corrupt practices. The IIMA E-Governance Centre has built upon the existing application by expanding the database at the milk societies to include a complete history of every cattle owned by the farmers. The basic details of breed and a history of disease, inoculations, artificial insemination and pregnancy are maintained in the system. The data history on milk production by individual farmers is also available in the database at the collection centers. EIAS, GIS and the websites The main benefit of Information and communications technology (ICT) has the power of integration and amenability to centralized monitoring. All the units are networked. GCMMF has connected its Zonal Offices, Guwahati Regional Office as well as Member Dairies, Milk Unions and its own Unit-Mother Dairy through VSAT for seamless exchange of â€Å"Online† information. All Sales Offices, Camp;F points amp; Wholesale distributors of GCMMF have been connected through TCP/IP Internet Mail Account for exchange of information. In addition to the above, GCMMF is using Geographical Information System (GIS) at its Head Office and key Marketing Offices. Using the All India Map in GIS, they are in position to plot zone/depot boundary as well as pointer for zone, depot amp; distributor locations, which are superimposed by product-wise sales data. The same is being used for sales amp; distribution planning and review. Moreover, GIS is being used for business planning activity at milk centres and it covers animal census data. This has helped them to know average milk production and productivity of cows and buffaloes in Gujarat and track the animals and trend analysis etc. The EIAS customized ERP packages of GCMMF is designed in such a way that is can be plugged into various points of supply chain. GCMMF is one among the first Indian corporate on the Web since 1996 and we have put Amul Cyber store as a first step towards e-commerce activity in India. This has helped us to interact directly with the consumers and delighting them with our values added services. GCMMF has linked under www. amul. com as a part of our amulb2b initiative. Today Amul’s Cyber Store offers its services in more than 120 cities. In order to attract more customers, GCMMF launched amulgreetings. om and amulkids. com to extend the brand identity to kids and teenagers who are increasing its target market for its ice creams and chocolates. By attempting to identify itself with every segment, GCMMF ensure that the brand was on top-of-the-mind of customers. The recipe section in amul. com site has also helping GCMMF to strengthen their position as ‘The Taste of Indiaâ€℠¢. By allowing the customers to directly interact and give their feedback using product names, which will be answered by the respective product manager will make customer happy.